Summary
Designated Selling Associate focused on one-on-one customer service and driving sales for a jewelry brand through product knowledge, merchandising, and appointment based selling. The role emphasizes building lasting customer relationships, meeting sales goals for in-store and digital channels, and supporting department readiness through stocking and merchandising.
Responsibilities
- Set and achieve sales goals for in-store and digital selling including reservations and use of text and social media
- Build and maintain lasting relationships with customers and drive appointment based selling
- Provide confident style and product advice to customers and open new rewards program accounts
- Lead and participate in product knowledge meetings and educate peers on brand trends and products
- Provide product feedback to the department manager to influence assortment
- Perform merchandising tasks including stocking, remerchandising, display setup, price markdowns and transfers
- Be flexible to assist in other departments or brands as business needs require
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to excel in a competitive team environment and prioritize tasks in a fast paced setting
- Flexible availability to work varied schedules based on business needs
- Ability to read and act on sales reporting in relation to goals
- Knowledge of fashion and product trends with confidence selling across price points
- Organizational skills to strategically follow up with customers and advise on wardrobe needs
- Capable of continuous movement for 6-8 hours per shift and frequent bending and reaching
- Ability to lift regularly up to 10 pounds and occasionally up to 25 pounds
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