Summary
The Designated Selling Associate is a salesperson focused on one-on-one customer engagement, driving sales for the brand through product knowledge, merchandising, and relationship building. This role uses in-store and digital selling tools, supports appointments and events, and helps maintain a customer-ready department.
Responsibilities
- Set and achieve sales goals for in-store and digital channels
- Build and maintain lasting relationships with customers
- Provide styling advice and product education to customers
- Use selling tools including text and social media to drive reservations and appointments
- Participate in trainings and lead product knowledge meetings
- Provide product feedback to improve assortment
- Support merchandising tasks including stocking, remerchandising, displays, markdowns and transfers
- Grow sales by opening Nordstrom Rewards accounts
- Work a flexible schedule based on business needs
Requirements
- Excellent communication and interpersonal skills
- Ability to excel in a competitive team environment
- Ability to prioritize multiple tasks in a fast paced environment
- Flexible availability to meet business needs
- Ability to read and use sales reporting in relation to goals
- Knowledge of fashion, trends and product assortment
- Confidence selling across a range of price points
- Organizational skills to follow up strategically with customers
- Physical ability to stand, bend, lift up to 25 pounds and handle merchandise for 6-8 hours per shift
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