Summary
The Designated Selling Associate provides one-on-one customer service and drives sales by representing assigned menswear brands, educating customers and peers, and maintaining department presentation. The role focuses on appointment and event-based selling while supporting both in-store and digital selling tools. The schedule varies by business needs and requires flexibility.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools including text and social media
- Build lasting relationships with customers and grow Nordstrom Rewards accounts
- Provide styling guidance and confident feedback on fit and value
- Conduct product knowledge meetings and share brand performance with team
- Drive appointment-based selling during events and non-event periods
- Perform merchandising tasks including stocking, remerchandising, display and price markdowns
- Provide product feedback to the district manager to influence assortment
- Occasionally perform duties in other departments as business needs require
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to excel in a competitive team environment and prioritize multiple tasks
- Flexible availability to meet business scheduling needs
- Ability to read sales reporting and use it to meet goals
- Knowledge of brand trends and product features to educate customers
- Confidence selling across high and low price points and demonstrating item value
- Organizational skills to follow up strategically on customers wardrobe needs
- Ability to perform continuous movement and lift up to 25 pounds as required
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