Summary
The Designated Selling Associate is a sales focused role responsible for driving volume while championing the brand through exceptional customer service, product knowledge, merchandising, and appointment based selling. The DSA builds relationships with customers and colleagues, supports both in store and digital sales channels, and helps maintain a customer ready department.
Responsibilities
- Set and achieve sales goals for in store and digital channels using selling tools including text social media and reservations
- Build lasting relationships with customers and drive appointment based selling
- Provide confident style and fit recommendations and educate customers on product value
- Lead and participate in product knowledge meetings and trainings
- Assist with merchandising tasks including stocking re merchandising displays price markdowns and transfers
- Grow sales by opening new rewards program accounts and using sales reporting to meet goals
- Provide product feedback to the department manager to improve assortment
- Be flexible to perform duties in other departments as business needs require
Requirements
- Excellent communication and interpersonal skills to establish rapport with customers
- Ability to work effectively in a competitive team environment
- Ability to prioritize multiple tasks in a fast paced retail environment
- Willingness to work a flexible schedule based on business needs
- Comfort with high and low price points and ability to convey product value
- Organizational skills to follow up strategically on customer wardrobe needs
- Ability to read and use sales reporting in relation to goals
- Physical ability to move continuously bend reach and lift up to 25 pounds
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