Summary
The Designated Selling Associate is a sales-focused role responsible for one-on-one customer service, driving sales and brand representation in a women's ready to wear department. The role emphasizes product knowledge, relationship building with customers, appointment-based selling, and collaboration with peers to meet sales goals and maintain merchandising standards.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools including text and social media
- Build and maintain lasting relationships with customers and grow accounts
- Provide personalized styling advice and product education to customers
- Conduct appointment-based selling during events and non-event periods
- Collaborate with other associates and stylists to run product knowledge meetings
- Perform merchandising tasks including stocking, re-merchandising, displays, price markdowns and transfers
- Provide product feedback to management to influence assortment
- Be flexible to assist in departments other than the hired brand when needed
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to work in a competitive team environment and prioritize multiple tasks
- Flexible availability to work varied schedules based on business needs
- Ability to read and use sales reporting in relation to goals
- Strong product and fashion knowledge with the ability to educate customers
- Confidence selling across a range of price points and articulating product value
- Organizational skills to strategically follow up with customers and manage wardrobe needs
- Physical ability to continuously move for 6-8 hours and lift up to 25 pounds occasionally
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