Digital Site Merchandising Operations Associate

Summary

Join the e-commerce merchandising operations team to analyze site metrics and optimize the online customer experience for women's product assortments. The role focuses on data-driven decisions to improve conversion and revenue while collaborating with cross-functional teams to execute visual merchandising and product page strategies.

Responsibilities

• Analyze site metrics and customer feedback to identify conversion and revenue opportunities
• Set up and maintain product pages, category pages, and cross-sells to ensure a seamless customer experience
• Collaborate with Buying and Marketing to align site merchandising with brand priorities and assortment changes
• Assist with A/B test setup and execution to evaluate customer behavior
• Implement and adjust sorting rules on category pages to improve shopping journey
• Support product recommendation strategies such as Complete the Look on product pages
• Work with Site Content to track and support products featured in brand storytelling

Requirements

• E-commerce experience
• Strong analytical skills; proficiency in Adobe Analytics preferred
• Experience with Salesforce Commerce Cloud Business Manager preferred
• Strong written and verbal communication skills
• Ability to be flexible and manage multiple tasks with a positive attitude
• Passion for understanding and driving user behavior