SummaryThe Director of E-Commerce at Cartier will be responsible for driving the North America online brand strategy and business growth, ensuring a seamless client experience. This role requires an energetic leader to foster a high-performance culture, innovation, and data-driven decision-making for continuous improvement.
Responsibilities- Foster a culture of collaboration, innovation, and accountability within the ecommerce team.
- Lead and manage a team of ecommerce professionals, providing guidance and support.
- Partner with key internal functional areas to ensure alignment and integration of ecommerce initiatives.
- Develop and execute Cartier’s overall online strategy, managing the brand presence and positioning.
- Drive monthly business planning and execution to meet and exceed sales growth targets.
- Lead regional site experience, features, and functionalities to enhance the shopping experience.
- Utilize data and analytics to measure and track ecommerce performance and identify opportunities for optimization.
- Communicate regularly with senior leadership on ecommerce performance and strategy.
- Orchestrate end-to-end ecommerce operations to deliver a seamless luxury experience.
- Drive retention of top digital exclusives through client engagement activities.
- Collaborate with marketing to drive online activations across various channels.
- Lead the planning and execution of digital and omnichannel projects.
- Stay updated on industry trends and emerging technologies to drive continuous improvement.
Requirements- Minimum 10 years of experience in digital/e-commerce.
- Experienced team leader with a passion for motivating and developing high-performing teams.
- Deep understanding of e-commerce principles and digital marketing strategies.
- Proven experience in leading successful e-commerce initiatives and driving revenue growth.
- Strong analytical skills with the ability to make data-driven decisions.
- Ability to work in a collaborative, cross-functional organization.
- Strong influencing and communication skills.
- Knowledge of website analytics tools and ecommerce platforms.
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