SummaryThe Director of Facilities, Maintenance, and Office Services at Holt Renfrew provides leadership and direction for all aspects of facility operations across the organization. This role involves managing repairs and maintenance for all company sites, ensuring operational excellence through effective planning, budgeting, and execution of facility projects.
Responsibilities- Lead development and execution of national facilities and preventative maintenance programs.
- Manage annual facilities budget, including forecasting and tracking expenditures.
- Oversee and integrate the CMMS Facilities platform into company mandates.
- Develop a long-term maintenance plan prioritizing capital projects and equipment lifecycle.
- Build business cases for maintenance initiatives and collaborate with Procurement on RFPs and vendor selection.
- Ensure continuous operation of facilities and equipment, including HVAC, power, plumbing, and building envelope.
- Negotiate and manage national contracts for facility and service providers.
- Lead, coach, and retain a high-performing team.
- Support sustainability initiatives during project planning and execution.
- Collaborate with the Office Services team to manage cleaning services and inventory for shared office spaces.
- Partner with Health & Safety and Joint Health & Safety Committees to ensure compliance and drive proactive safety initiatives.
- Enforce compliance with building codes and regulations at all levels.
- Identify and implement tools, systems, metrics, and best practices to support project delivery within scope, schedule, budget, and safety requirements.
Requirements- Post-secondary education in a related field or equivalent experience.
- 10+ years of progressive facilities management experience, including 3-5 years' recent leadership experience.
- Technical knowledge of mechanical, electrical, plumbing, and building systems.
- Proficient in Microsoft Office Suite; strong project management and organizational skills.
- Experience with HVAC, electrical, elevator/escalator systems an asset.
- Certified JHSC member an asset.
- Proven leadership and influence skills; collaborative and hands-on approach.
- Strong communicator with excellent interpersonal skills.
- Adaptable and comfortable in a dynamic, fast-paced environment.
- Highly service-oriented with exceptional follow-through.
- Interest in fashion or luxury retail is a plus.
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