SummaryAs the Director, Outlet Field Leader, you will play a pivotal role in delivering first-class service to our customers and teams, creating a luxury experience in everything we do. You will lead and develop our internal talent, setting the tone for an environment where vision is everything, while leading our Outlets in the region. Your leadership will empower our teams to exceed customer expectations and drive business results.
Responsibilities- Live our Vision, Values, and Beliefs every day.
- Build and maintain relationships with Outlet Leadership teams to develop strategies that drive business results while ensuring exceptional customer service.
- Set Sales, Payroll, and Inventory goals, analyzing trends to develop plans and schedules that maximize profits and minimize costs.
- Lead, inspire, and energize your teams to consistently exceed the expectations and requirements of both internal and external customers.
- Provide ongoing sales and merchandise training for the team to achieve sales goals.
- Recruit, coach, and develop all members of the team by providing challenging goals and assignments.
- Ensure transparency of business sales trends, merchandise assortment and inventory levels, new operational procedures, and hiring needs among your Leadership team.
- Set standards for visual merchandising, Outlet cleanliness, safety, and operations.
Requirements- 10+ years of leadership experience in high-end furniture, design showroom, or luxury retail preferred.
- Multi-location leadership experience.
- Interior design experience preferred.
- Proven ability to lead a team to drive and exceed sales goals.
- Superior communication, organization, and leadership skills.
- Proven ability to motivate, influence, and inspire others.
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