Director of Operations

As the Director of Operations at our Beverly Hills location, you will play a crucial role in managing resources and maintaining operational performance to support and maximize sales and profitability. You will enhance the customer experience to improve sales performance and bottom-line profitability, working on-site and reporting to the Store General Manager.

• Oversee the daily execution of all store operations.
• Ensure accurate order fulfillment for inbound and outbound shipments.
• Support merchandise price changes and manage expenses to guide profitability.
• Manage non-payroll and payroll expenses, including labor, scheduling, and staffing.
• Flex resources, processes, and behaviors to maximize operational efficiency.
• Directly manage the performance of Sales Support Managers and Loss Prevention Leaders.
• Ensure store inventory accuracy and process adherence.

• 7+ years of experience in luxury retail fashion.
• Proven history of leading, motivating, and coaching teams.
• In-depth knowledge of profit and loss management.
• Proficiency in Microsoft Office Suite.
• Ability to stand, bend, climb stairs, and lift and carry up to 10 pounds.
• Availability to work evenings, weekends, and holidays.