Ecommerce Fulfillment Coordinator

The E-Commerce Fulfillment Coordinator will ensure the timely, accurate, and effective processing and handling of e-commerce orders and returns.

• Handle all product picking.
• Handle all product packing.
• Follow Omni-Channel guidelines to execute flawless packaging.
• Work with Customer Service on order status and requests.
• Ship via UPS.
• Receive all returns.
• Evaluate the overall quality of the product returns.
• Process the returns within 48 hours from arrival.
• Follow-up on product status and return the product to stock.
• Create and distribute reports on specific e-commerce reporting metrics.

• At least 2 years of previous experience in a warehousing role in an innovative small to medium environment.
• Experience working with Warehouse Management System, Magento, SAP, and Excel.