Summary
Responsible for developing and implementing automation solutions for Endpoint Solutions within Group Technology to improve operational efficiency, service stability, and IT security. Works on scripting, self service and packaging, incident response, change management and continuous improvement across endpoint platforms. Collaborates with IT teams globally to drive innovation and maintain platform health.
Responsibilities
- Design implement and maintain automation solutions for endpoint services.
- Develop self service and packaging solutions to support product enhancement requests.
- Perform scripting based platform maintenance monitoring and incident response.
- Support change management and problem resolution activities.
- Ensure operational stability capacity monitoring and documentation of assigned technologies.
- Drive process improvements and promote team achievements and services.
- Provide knowledge transfer through presentations coaching and documentation.
- Participate in agile planning and innovation initiatives to enhance automation capabilities.
Requirements
- Bachelor degree or higher diploma in computer science or equivalent.
- Minimum 2 years experience as an IT developer.
- Experience with automation platforms such as Power Platform UiPath or Azure Logic Apps.
- Advanced proficiency in PowerShell and familiarity with .NET or Python for scripting.
- Knowledge of Microsoft ecosystem including O365 SharePoint Online and SQL.
- Experience with development workflows GitLab JIRA CI CD and SDLC.
- Familiarity with Windows Server and endpoint clients Windows 10 11 macOS iOS.
- Understanding of ITSM ITIL practices and problem change processes.
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