Expert Client Advisor - Northpark

As an Expert Client Advisor at Louis Vuitton Northpark, you will serve as an ambassador to the brand with a special focus on watches and jewelry. Your role is to ensure every client is treated according to the Louis Vuitton Promise, discovering their needs and guiding them across the brand to deliver the best client experience.

• Drive category performance by achieving monthly watch reservation targets.
• Act as a Louis Vuitton watch expert, connecting LV Watchmaking savoir-faire with LV brand heritage to teams and clients.
• Cascade global product and clienteling watch strategy to store and region through corporate partnership with W&J Merch team.
• Train, develop, and coach the store team on appointment culture and selling skills.
• Create engaging animations to enhance team knowledge and passion for the category.

• 3+ years of experience in a similar role.
• Client-centric approach with a focus on excellence.
• Innovative thinking and retail intelligence.
• Strong business acumen and analytical skills.
• Effective communication skills with a strong sense of self-awareness.
• Ability to manage ambiguity and complexity while promoting curiosity.
• Commercial mindset with a strong understanding of competitive landscape and market trends.