Fashion Advisor

Summary

Provide exceptional client service and fashion expertise to drive conversion, retention, and revenue for the boutique. Work collaboratively with the sales team and boutique leadership to build lasting client relationships and deliver a high level of personalized service. Support client repairs and alterations and participate in outreach to grow the client base.

Responsibilities

• Develop new customers and convert walk-in traffic into clients and brand ambassadors
• Deliver prompt, professional, warm, and courteous service to optimize the client experience
• Build and maintain genuine relationships through thoughtful and consistent outreach
• Collaborate with the sales team and boutique leadership to achieve business goals
• Manage client repairs and follow up regarding repairs and alterations
• Demonstrate a positive can-do attitude and consistently exceed client expectations
• Represent the history and heritage of the brand through product knowledge and presentation

Requirements

• Minimum 3 years of related experience
• Minimum High School Diploma
• Strong communication skills and ability to work collaboratively in a team
• Passion for fashion and the brand with desire to learn and grow professionally
• Ability to lift 15 lbs
• Flexible schedule with availability for late nights, weekends, and some holidays
• Foreign language skills preferred but not required