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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Fine Jewelry Sales (Monica Rich Kosann)
Confidential Company
Confidential Company

Fine Jewelry Sales (Monica Rich Kosann)

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
New York, NY
Category
Retail Sales
Remote
Not Remote
Seniority
Associate

Jobs inner cover
Jobs inner cover

Summary

Confidential Company

Fine Jewelry Sales (Monica Rich Kosann)

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
New York, NY
Category
Retail Sales
Remote
Not Remote
Seniority
Associate

Application Type

In-House

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Job Description

Our company is synonymous with luxury and timeless elegance, situated in the heart of New York City. We provide an exclusive shopping experience featuring some of the world’s most distinguished and sought-after brands.

We are seeking a Luxury Sales Associate to join the Fine Jewelry Department, representing the Monica Rich Kosann collection. This role is focused on delivering exceptional client service, fostering strong client relationships, and upholding the refined standards of our luxury retail environment.

Key Responsibilities:

Client Service and Sales:
  • Deliver a personalized shopping experience, providing tailored product recommendations and ensuring client satisfaction.
  • Develop and maintain strong relationships with clients, focusing on clienteling and building long-term customer loyalty.
  • Proactively engage with customers to address inquiries, share product knowledge, and present the Monica Rich Kosann collection with sophistication and expertise.
Product Expertise and Brand Representation:
  • Maintain an in-depth understanding of fine jewelry offerings, with a particular focus on Monica Rich Kosann pieces.
  • Attend training sessions and stay informed about new collections, product features, and brand storytelling.
  • Represent the brand’s values with integrity and passion, consistently reflecting its high standards of service and presentation.
Client Development and CRM Management:
  • Utilize CRM tools to effectively manage client information, track sales, and communicate upcoming promotions or events.
  • Conduct after-sales follow-ups to ensure client satisfaction and identify opportunities for repeat business.
  • Support initiatives to expand the client base through outreach and targeted engagement strategies.
Visual Merchandising and Inventory Management:
  • Assist in maintaining visual merchandising standards to highlight key pieces and seasonal collections.
  • Support inventory processes, including stock replenishment, transfers, and accurate cycle counts.
  • Adhere to loss prevention protocols and report discrepancies promptly to management.
Qualifications:
  • Minimum of 5 years of experience in fine jewelry sales, with a strong focus on client service and clienteling.
  • Passion for fine jewelry and luxury retail, with exceptional interpersonal and communication skills.
  • Proactive, detail-oriented, and capable of multitasking in a dynamic, high-paced environment.
  • Availability to work weekends, holidays, and special events as required.
  • Proficiency in CRM systems and POS software.

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