Fragrance And Beauty Advisor - Bridgeport Village

Summary

Provide exceptional CHANEL fragrance and beauty client service in-store at Bridgeport Village, building long-term relationships and delivering the CHANEL service ritual to drive sales and loyalty. Represent the brand with product knowledge, professionalism, and a focus on client experience while supporting omnichannel activity and in-store events.

Responsibilities

• Deliver superior client service using CHANEL service standards
• Build and deepen client relationships to drive loyalty and repeat business
• Achieve sales targets through product demonstrations services and client recruitment
• Support and participate in seasonal training and implement learnings
• Provide a seamless omnichannel experience between in-store and online
• Address and resolve client situations following company standards
• Support in-store events through client introduction and demonstration
• Maintain a clean tidy hygienic and professional work area per visual merchandising guidelines

Requirements

• Passion for cosmetics and fragrance with product knowledge or brand experience preferred
• Strong communication and interpersonal skills with emotional intelligence
• Ability to thrive in a team environment and collaborate with colleagues
• Flexible and adaptable to scheduling changes and business needs
• Ability to stand for extended periods and lift up to 5 lbs
• Enthusiastic learner with desire to grow within the brand
• Foreign language skills preferred but not required