SummaryAs a Fragrance and Beauty Advisor at Bridgeport Village, you will be a key ambassador for CHANEL, providing exceptional service and building lasting relationships with clients. You will embody the brand's values and ensure each guest feels welcome and valued.
Responsibilities- Provide superior service to every client through the CHANEL service ritual.
- Build and deepen client relationships and loyalty through personal connection and trust.
- Achieve sales targets and contribute to business growth by leveraging products, services, and data capture.
- Attend seasonal seminars and utilize learning applications to enhance knowledge and skills.
- Maintain an omni-channel mindset to ensure a seamless client experience from in-store to online.
- Resolve client situations according to company standards and collaborate with teams as needed.
- Stay informed about upcoming events and engage clients through introductions and demonstrations.
- Maintain a clean, tidy, and professional work area, adhering to Visual Merchandising guidelines.
- Communicate regularly with the team and manager, demonstrating ethics and integrity.
Requirements- Service-oriented with a genuine concern for customer needs.
- Excellent listening and learning skills.
- Adaptable to scheduling changes and new directions.
- Team player with a positive attitude.
- Confident and professional demeanor, striving for excellence.
- Ability to thrive in a team environment and work collaboratively.
- Passion for client experience and excellent communication skills.
- Foreign language skills preferred but not required.
- Ability to lift up to 5 lbs. and stand for extended periods.
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