Fragrance and Beauty Advisor - Cherry Creek

As a Fragrance and Beauty Advisor at Cherry Creek, you will be a key ambassador for CHANEL, providing exceptional service and building lasting relationships with clients. You will embody the CHANEL brand, ensuring each guest feels welcome and valued, while contributing to the growth of the Fragrance and Beauty community.

• Provide superior service to every client through the CHANEL service ritual.
• Build and deepen client relationships and loyalty through personal connection and trust.
• Achieve sales targets and contribute to business growth through product, services, and data capture.
• Attend seasonal seminars and utilize learning applications to enhance day-to-day performance.
• Maintain an omni-channel mindset to ensure seamless client experiences from in-store to online.
• Resolve client situations according to company standards and partner with appropriate teams as needed.
• Share knowledge of the Brand, its heritage, and know-how with clients and team members.
• Maintain a clean, tidy, and professional work area, respecting Visual Merchandising guidelines.
• Communicate regularly with the team and manager, demonstrating ethics and integrity.

• Service-oriented with a genuine concern for customer needs.
• Excellent listening and learning skills.
• Adaptable to scheduling changes and new ideas.
• Team player with a positive attitude and professionalism.
• Passion for CHANEL Beauty products and the brand's history.
• Ability to lift up to 5 lbs. and stand for extended periods.
• Artistry skills and direct Brand experience preferred.