Fragrance and Beauty Advisor - Kierland Commons

As a Fragrance and Beauty Advisor at Kierland Commons, you will be a key ambassador for CHANEL, providing exceptional service and creating memorable experiences for clients. You will lead by example, fostering strong relationships and ensuring each client feels valued and respected.

• Provide superior service to every client through the CHANEL service ritual.
• Build and deepen client relationships and loyalty through personal connection and trust.
• Achieve sales targets by utilizing product knowledge, services, and data capture.
• Attend seasonal seminars and utilize learning applications to enhance skills.
• Maintain an omni-channel mindset for seamless client experiences.
• Resolve client situations according to company standards and philosophy.
• Stay informed about upcoming events and engage clients through demonstrations.
• Maintain a clean, tidy, and professional work area, adhering to Visual Merchandising guidelines.
• Communicate regularly with the team and manager, demonstrating ethics and integrity.

• Ability to thrive in a team environment and work collaboratively.
• Strong understanding of and passion for client experience.
• Excellent communication skills.
• Artistry skills and direct brand experience preferred.
• Ability to lift up to 5 lbs. and stand for extended periods.
• Full-time in-store presence required to support client sales and service.