SummaryAs a Fragrance and Beauty Advisor at La Cantera, you will be a key ambassador for CHANEL, providing exceptional service and creating memorable experiences for clients. You will build strong relationships and ensure each client feels valued and confident in their choices.
Responsibilities- Provide superior service to every client through the CHANEL service ritual.
- Build and deepen client relationships and loyalty through personal connection and trust.
- Achieve sales targets and contribute to business growth by leveraging product knowledge and client data.
- Attend seasonal seminars and utilize learning applications to enhance product knowledge.
- Maintain an omni-channel mindset to ensure a seamless client experience.
- Resolve client situations according to company standards and collaborate with teams as needed.
- Stay informed about upcoming events and engage clients through demonstrations.
- Maintain a clean and professional work area, adhering to Visual Merchandising guidelines.
- Communicate effectively with team members and management, demonstrating ethics and integrity.
Requirements- Service-oriented with a genuine concern for customer needs.
- Excellent listening and learning skills.
- Adaptable to scheduling changes and new directions.
- Team player with a positive attitude.
- Confident and professional demeanor.
- Ability to thrive in a team environment and work collaboratively.
- Strong communication skills.
- Passion for CHANEL and its products.
- Ability to lift up to 5 lbs. and stand for extended periods.
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