Front Desk Associate - University Village

Summary

Front Desk Associate responsible for greeting guests, managing the reception area, and supporting daily store operations at a luxury retail location in University Village. The role focuses on delivering exceptional customer service, coordinating appointments and inquiries, and maintaining a professional front desk environment.

Responsibilities

• Greet and welcome customers in a professional and friendly manner
• Manage incoming phone calls and email inquiries promptly
• Coordinate appointments and maintain scheduling systems
• Handle guest check in and check out procedures
• Maintain a tidy and organized reception and front desk area
• Assist sales team with customer requests and store communications
• Process basic transactions and assist with merchandise holds

Requirements

• Previous experience in a front desk or customer service role preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Professional appearance and demeanor suitable for luxury retail
• Ability to work a full time schedule including weekends as needed