Fulfillment Support Supervisor - Tysons Corner

Summary

Supervise and coordinate fulfillment support operations at the Tysons Corner location, ensuring accurate order processing and timely customer deliveries while leading a small team to meet performance standards.

Responsibilities

• Oversee daily fulfillment and support activities at the store location
• Manage and schedule team members to meet operational needs
• Monitor order accuracy and resolve fulfillment issues
• Coordinate with inventory and store teams to ensure stock availability
• Train and coach staff on procedures and performance expectations
• Implement process improvements to increase efficiency
• Maintain records and report on key performance metrics

Requirements

• Minimum of 4 years of relevant supervisory or operational experience
• Strong organizational and leadership skills
• Experience with order fulfillment and inventory processes
• Ability to work in a fast paced retail environment
• Effective communication and problem solving skills
• Proficiency with common retail systems and technology