SummaryAs a Gallery Host at RH Melrose Gallery, you will be responsible for providing world-class service to guests while maintaining the integrity of our equipment and facilities. You will represent the RH brand through polished communication and professionalism, ensuring an exceptional experience for all visitors.
Responsibilities- Live RH's Vision, Values, and Beliefs every day.
- Engage RH clients enthusiastically as they enter the Gallery, delivering world-class service.
- Answer guest questions about RH Interior Design Services and connect them with the appropriate Associate.
- Provide discreet and unobtrusive service in greeting, wayfinding, check-in for RH Interior Design and restaurant waitlist, coat and umbrella check, concierge service, and valet validation.
- Assist with daily setup and breakdown of the Gallery host station and monitor Gallery areas for cleanliness and safety.
- Assist with onsite and offsite events as needed.
- Provide feedback on guest comments or escalations to the leadership team.
Requirements- 2+ years of related experience.
- Energetic, accountable, and team-oriented.
- Reliable, dependable, and responsible.
- Ability to multitask in a fast-paced environment with a positive attitude.
- Willingness to work a flexible schedule, including weekends and holidays.
- Must be able to lift up to 50 pounds and work standing and walking for extended periods.
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