Summary
The Gallery Leader leads and develops associates across all business functions, delivering exceptional service and supporting a positive, empowered team environment. This role drives sales, controls expenses, and executes strategies aligned with the brand's design and luxury experience.
Responsibilities
- Coach, lead, and develop teams to achieve sales and bottom-line expense goals.
- Attract and retain talent while fostering a positive and dynamic work environment.
- Communicate the design ethos and product assortment with professionalism and refined taste.
- Address human resources concerns in partnership with field leadership and the People Team.
- Monitor and analyze business performance, then determine strategies to achieve results.
- Support loss prevention, risk management, security, cash controls, inventory management, and internal audits.
- Implement business initiatives and provide follow-up and feedback.
Requirements
- 10+ years of leadership experience in high-end furnishings, design showrooms, luxury retail, or a similar field.
- Interior design experience preferred.
- Proven ability to foster a healthy work environment where associates are empowered to perform.
- Exceptional analytical, problem-solving, and decision-making skills.
- High energy, results-driven, creative, and open to constructive feedback.
- Ability to lift and mobilize items up to 25 lbs. and perform physical activities including prolonged standing, bending, and climbing.
