General Manager - Southdale Mall

As a General Manager at Ralph Lauren's new store in Southdale Mall, you will act as the CEO of the store, driving desirability and topline performance. You will ensure every client is treated as a VIP, creating the ultimate luxury lifestyle shopping experience, and develop top talent to become the next generation of Ralph Lauren ambassadors.

• Ensure each employee delivers the 5 C’s of Service Excellence to every client.
• Guarantee all sales associates utilize technology to protect and grow the client base.
• Coach and mentor employees to achieve optimal results and build bench strength for future talent.
• Provide feedback to buyers and planners to identify areas of opportunity.
• Maintain presentation standards consistent with Ralph Lauren’s image.
• Achieve store shrink goals and implement asset protection procedures.
• Direct execution of strategies supporting sales, marketing, and profit objectives.
• Manage selling expenses and achieve payroll percent targets.

• College Degree or equivalent experience.
• 5 years of Retail Management Experience.
• Strong business acumen and ability to maintain an environment consistent with RL lifestyle philosophy.
• Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation, and staff development skills.
• Strong communication and interpersonal skills.