Guest Liaison

As a Guest Liaison at RH, you will play a crucial role in creating a welcoming and dynamic environment for designers, clients, executives, and visitors at our Center of Innovation and Main Reception areas. Your polished demeanor and enthusiasm will ensure a superior first impression for our high-profile guests, while collaborating with associates and Leaders to exceed guest expectations.

• Live our Vision, Values, and Beliefs every day.
• Greet, welcome, and announce all visitors upon arrival with superior service.
• Effectively manage all calls and emails with poise and confidence.
• Provide an elevated level of service support to associates and Leaders as needed.
• Create and maintain employee badge access and security reports.
• Conduct inventory analysis and place appropriate orders for restocking.
• Serve as liaison to Campus Development and Facilities Teams for maintenance, security, and operational projects.
• Standardize information dashboards, templates, and procedures to facilitate efficient workflow.
• Maintain, adapt, and update crucial company information and documents as necessary.
• Provide tracking analysis on spend and best practices.

• Organized with the ability to manage multiple projects systematically.
• Proactive self-starter with a sense of urgency to complete tasks timely.
• Strong problem-solving skills with the ability to gather and analyze information skillfully.
• Excellent interpersonal skills with openness to others' ideas and willingness to learn.
• Team player who works well with diverse personalities and leadership levels.
• Ability to prioritize and manage multiple work activities efficiently.
• Accurate and diligent with supreme quality control in work.
• Adaptable to changes in the work environment and responds positively to unexpected events.
• High level of confidentiality, diplomacy, and discretion.
• Effective communication skills, both orally and in writing.
• Proficiency with Mac Operating System, Microsoft Office Suite, InDesign, and Google Suite.