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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Home Delivery Scheduling Associate
Restoration Hardware
Restoration Hardware

Founded in 1979

Home Delivery Scheduling Associate

Type
Full time
Industry
Home Decor and Furniture
Location
Pompano Beach, FL
Category
Operations
Remote
Not Remote
Seniority
Associate
Compensation
$16.00 - $23.00 hourly

Jobs inner cover
Jobs inner cover

Summary

Restoration Hardware

Founded in 1979

Home Delivery Scheduling Associate

Type
Full time
Industry
Home Decor and Furniture
Location
Pompano Beach, FL
Category
Operations
Remote
Not Remote
Seniority
Associate
Compensation
$16.00 - $23.00 hourly

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Home Delivery Scheduling Associate, you will represent the RH brand by facilitating an elevated delivery experience for our customers. You will provide luxury service through exceptional phone and email communication, creating a unique and memorable home delivery experience.

Responsibilities
  • Live our Vision, Values, and Beliefs every day.
  • Ensure a world-class customer experience during each step of the scheduling process.
  • Field inbound and outbound calls to set up home delivery scheduling appointments in a fast-paced environment.
  • Act with urgency to provide solutions for complex customer scenarios.
  • Collaborate with internal and external partners to resolve customer challenges.
  • Meet or exceed performance standards and maintain compliance with company policies.
Requirements
  • Customer service experience preferred.
  • Possess poise, confidence, and passion to interact with high-end customers.
  • Strong technical aptitude and comfort navigating multiple systems.
  • Resilient and able to excel under pressure; resourceful and creative problem solver.
  • Proactive, organized, and detail-oriented.
  • Strong listening, verbal, and written communication skills.
  • Ability to work a flexible schedule including evenings, weekends, and mandatory overtime.
  • Must pass a background check.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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