SummaryAs an Interim Asset Protection Agent at Topanga, you will play a crucial role in safeguarding our customers, teams, and brands. You will work closely with the store Emergency Response Team to prepare for, respond to, and recover from emergencies, while also protecting company profits by mitigating shrinkage risks and resolving theft incidents.
Responsibilities- Resolve theft by conducting quality apprehensions in high shrinkage areas while adhering to policies and procedures.
- Identify theft trends using technology, reporting, and surveillance tactics.
- Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.
- Support internal theft investigations through exception-based reporting and surveillance systems.
- Use video systems to monitor theft activity and support investigations.
- Maintain safety and security of customers, employees, and store by responding to security and emergency incidents.
- Lead security audits and participate in store meetings and shrinkage awareness efforts.
- Serve as a member of the store Emergency Response Team and participate in emergency response training.
- Prepare and submit reports for high-profile incidents and investigations.
- Testify in court for criminal and civil cases as needed.
- Build partnerships with store leaders, neighboring retailers, and local law enforcement.
Requirements- Ability to make decisions and use good judgment in a fast-paced environment.
- Strong verbal and written communication skills.
- Good interpersonal skills and ability to maintain confidentiality.
- Calm demeanor when dealing with safety issues and aggressive behavior.
- Accountability, initiative, and ownership.
- Flexible schedule based on business needs.
- Meet state and local licensing requirements.
- Experience in investigative, asset protection, and security procedures preferred.
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