Summary
Lead a luxury beauty counter team to drive sales and deliver personalized makeup and skincare experiences. Balance sales and teaching responsibilities while managing vendor events, scheduling, and customer service in a high paced retail environment. Use in store and digital tools to build customer relationships and meet performance goals.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products based on customer goals
- Set and achieve personal and counter sales goals using in store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges and open customer rewards accounts
- Collaborate with team members to create an inclusive welcoming environment
- Maintain organization and cleanliness to keep the department customer ready
- Stay current on beauty trends products and brand training
Requirements
- Passion for customer service beauty trends makeup application and skincare
- Excellent ability to connect with customers and handle customer concerns
- Strong multitasking organization and follow through skills
- Drive to achieve sales goals and use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership accountability and initiative
- Capable of continuous movement for 6-8 hours and frequent bending twisting and reaching
- Ability to lift up to 25 pounds occasionally
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