Summary
Manage a luxury beauty counter delivering personalized makeup and skincare services while driving sales and building customer loyalty. This interim role balances sales, education, and vendor collaboration to meet counter goals and maintain a welcoming environment.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer needs
- Recommend products and educate customers on routines and trends
- Set and achieve individual and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor and customer relationships
- Handle sales transactions including refunds and exchanges and open rewards accounts
- Keep counter organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through trainings
- Work flexible schedule including evenings and weekends
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and communication skills
- Ability to handle customer concerns with empathy and respect
- Strong multitasking, organization, and follow-through abilities
- Drive to meet sales goals and use networking and technology for selling
- Ability to work flexible hours based on business needs
- Physical ability to stand and move for extended periods and lift up to 25 pounds
- High level of ownership, accountability, and initiative
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