Summary
The Interim Beauty Counter Manager leads sales and customer service for an assigned beauty brand within a department store, combining selling and teaching to maximize counter performance and build customer relationships. This role includes managing counter events, maintaining vendor relationships, and delivering personalized makeup and skincare experiences both in-store and digitally.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products aligned with customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive business results
- Handle sales transactions including refunds and exchanges and enroll customers in loyalty programs
- Collaborate with team members to create a welcoming and inclusive customer environment
- Maintain counter organization, cleanliness, and customer readiness
- Stay current on beauty trends and product knowledge through provided trainings
Requirements
- Passion for beauty, makeup application, skincare, and customer service
- Excellent customer connection skills and ability to handle customer concerns with empathy
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and aptitude for using networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours and perform physical tasks including lifting up to 25 pounds
We have summarized this job description for you, click apply to see more details from the employer.
