Key Accounts Manager

As a Key Accounts Manager, you will play a crucial role in partnering with major customers to develop their full potential across Essilor Lab's services and support. You will manage complex market dynamics, negotiate partnerships, and retain profitable long-term customer commitments, driving top-line growth by increasing revenue from ECP segments.

• Manage and grow a $10-15M book of business by developing relationships with key partners and closing large opportunities.
• Successfully manage territory within budget and company marketing resources.
• Partner with Strategic Account Directors, Regional Sales Directors, Sales Managers, and Sales Consultants on growth plans for customer groups.
• Determine Strategic Account needs through Essilor APEX selling method and align company offerings to maximize opportunity.
• Perform period reviews with sales leadership across channels, detailing progress on efforts with Strategic Account customer groups.
• Manage pricing strategy and execution within assigned accounts.
• Assist marketing department with data on competitive landscape and recommend counter strategies as needed.
• Attend industry tradeshows, Strategic Account team meetings, customer meetings, and conferences as needed.
• Recommend growth and service strategies to Sales leadership to maximize acquisition opportunities and minimize loss with assigned customers.
• Develop strong working relationships with corporate internal customers to maximize delivery with assigned external customers.
• Document all Strategic Account customer interactions and commitments via company CRM system.
• Complete all required administrative tasks and reports on time.

• Bachelor's degree in Business Administration or equivalent.
• 5+ years in a Lab, Eyecare industry, or Brand Sales Consultant experience.
• 3+ years developing business and action plans for Key Account/major customers.
• Proficient software skills.
• Excellent interpersonal and communication skills.
• Proactive with strong follow-through on internal/external commitments and communication.
• Business acumen of financial concepts and how sales activities impact P&L.
• Demonstrated ability to work both independently and in a front-line sales team.
• Sales Management experience preferred.