Key Holder - McLean

As a Key Holder at Montblanc in McLean, you will play a crucial role in achieving individual sales objectives and developing customer relationships. You will be responsible for maintaining the store's aesthetic quality and ensuring outstanding customer service.

• Achieve preset sales objectives and develop a network of clientele.
• Capture and manage client information to promote boutique relationships and sales.
• Possess strong product knowledge of various collections and provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after-sales service techniques.
• Open and close the boutique as required and handle communication with the corporate office in the absence of management.
• Ensure loss prevention procedures are followed and handle transfers in the absence of management.

• Previous experience in retail sales, preferably in jewelry or high-end luxury products.
• Strong understanding of customer service needs and priorities.
• Excellent interpersonal, communication, and computer skills.
• Strong attention to detail and ability to handle multiple tasks simultaneously.
• High school graduate or equivalent; college degree preferred.
• Able to work open availability including nights, weekends, and holidays.
• Physical ability to stand, reach, bend, and occasionally use a ladder.