SummaryAs a Key Holder at Montblanc in San Diego, you will play a crucial role in achieving individual sales objectives and developing customer relationships. You will be responsible for maintaining the store's aesthetic quality and ensuring outstanding customer service.
Responsibilities- Achieve preset sales objectives and develop a network of clientele.
- Capture and manage client information to promote boutique relationships and sales.
- Possess strong product knowledge of various collections and provide outstanding customer service.
- Develop a working knowledge of simple pen repair and after-sales service techniques.
- Open and close the boutique as required and handle communication with the corporate office in the absence of management.
- Ensure loss prevention procedures are followed and handle transfers in the absence of management.
Requirements- Previous experience in retail sales, preferably in jewelry or high-end luxury products.
- Strong understanding of customer service needs and priorities, with the ability to establish and maintain effective customer relationships.
- Excellent interpersonal, communication, and computer skills.
- Strong attention to detail and ability to handle multiple tasks simultaneously.
- High school graduate or equivalent; college degree preferred.
- Able to work open availability, including nights, weekends, and holidays.
- Physical ability to stand on the sales floor for 90% of the workday, reach for products, and occasionally use a ladder.
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