Keyholder - Beverly Center

As a Keyholder at Versace Beverly Center, you will play a crucial role in delivering an exceptional client experience and driving sales in a high-paced retail environment. You will support the team in achieving sales targets and maintaining operational excellence.

• Act as a Brand Ambassador by providing an exceptional client experience and promoting the Retail Excellence Program.
• Meet and exceed sales goals and client data capture targets.
• Create and foster genuine client relationships to achieve core KPIs such as sales, UPT, and ATV.
• Maintain client relationships through after-sales service, including thank you notes and follow-up calls.
• Support the team in generating new client relationships and maintaining existing ones.
• Maintain daily operations, including opening and closing registers, visual maintenance, and inventory tasks.
• Ensure operational excellence by following policies and procedures and using the proper tools and equipment.
• Maintain seamless inventory operations throughout the day.
• Open and close consignments and process returns and exchanges.
• Communicate effectively and build strong partnerships with clients, peers, and management.
• Develop business-driving initiatives, contests, and events.
• Support the sales team through various coaching and training techniques.

• Minimum of three years of experience in a retail environment.
• Full understanding of specialty retail and a proven track record in clientelling.
• Ability to thrive in a high-paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities.
• A powerful and electrifying personality that is entrepreneurial and sales-focused.