Lead Client Advisor - Easton

As a Lead Client Advisor at Gucci Easton, you will play a pivotal role in driving sales, training, and supervising Client Advisors, and managing daily store operations. You will embody the Gucci brand, fostering relationships with clients and acting as a brand ambassador.

• Supervise and guide Client Advisors to achieve high performance and customer-centric sales.
• Collaborate with the Team Manager for real-time coaching and feedback.
• Facilitate training and ensure a consistent onboarding experience for new Client Advisors.
• Provide exceptional client service and exceed shopping needs.
• Drive individual KPI goals and maintain high customer service standards.
• Manage floor leadership duties, including opening/closing the store and organizing coverage.
• Support daily store operations and uphold visual display standards.

• Sales management experience in retail, luxury retail, or service-related industry preferred.
• Bachelor’s Degree in a related field preferred.
• Proven ability to drive positive customer experiences and deliver results.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency with Microsoft Office software.
• Strong verbal and written communication skills.
• Passion for the Fashion Industry.
• Flexibility to work a retail schedule including evenings, weekends, and holidays.