Learning And Documentation Program Manager

Summary

Lead the Certified Manager Training initiative within Supply Chain Operations by designing, developing, implementing, and sustaining instructional content and documentation. Partner with cross-functional stakeholders to deploy training programs and measurement strategies that build leadership skills and improve operational outcomes. Manage centralized repositories, train-the-trainer efforts, and program sustainment activities across the SCO network.

Responsibilities

• Lead department-level documentation and training development workstreams including intake review and instructional design
• Partner with Operations HR Learning COE and capability owners to align content with strategic priorities
• Own train-the-trainer strategy and upskill manager trainers across departments and shifts
• Develop and maintain a centralized documentation repository for program content
• Support program rollout planning and communications with program leadership
• Manage update cycles trainer audits and content refreshes as program sustainment owner
• Serve as liaison for instructional design and training strategies across SCO projects
• Contribute to design and implementation of learning measurement strategies to evaluate effectiveness

Requirements

• Four year degree in Instructional Design Supply Chain or related field
• Three plus years experience in program management instructional design and training development
• Experience with Learning Management Systems such as Workday and Cornerstone
• Knowledge of organizational problem solving and continuous improvement methodologies such as A3 Lean Gemba or 4DX
• Strong facilitation presentation and communication skills for virtual and in person sessions
• Skilled in project management change management and learning measurement
• Ability to translate operational needs into scalable training solutions and incorporate stakeholder feedback
• Willingness to travel 25-50 percent to support on site training and deployment needs