Learning & Development Coordinator

Summary

The Learning & Development Coordinator supports the planning, coordination, and administration of colleague learning programs to ensure effective implementation and alignment with organizational goals. This role manages the Learning Management System, schedules and coordinates instructor-led and virtual sessions, tracks participation and completion metrics, and supports stakeholder engagement and continuous improvement. The coordinator also handles program logistics, reporting, and learner communications to deliver a positive learning experience.

Responsibilities

• Administer and maintain the LMS, including content uploads, enrollments, assignment rules, and troubleshooting.
• Coordinate and schedule instructor-led, virtual, and self-paced programs; manage registrations, communications, calendars, and logistics.
• Maintain learning records, prepare training materials, and support onboarding, compliance, and development programs.
• Partner with stakeholders, vendors, and brand partners to deliver learning initiatives and manage facilitator scheduling.
• Track and analyze learning metrics, prepare reports for leadership, and support program evaluation and continuous improvement.

Requirements

• Bachelor’s degree or equivalent experience and a minimum of 2 years in training and development or adult education.
• Proficiency with Learning Management Systems (Docebo preferred) and web-based learning tools; strong MS Office skills.
• Excellent communication, organization, and stakeholder management skills with high attention to detail.
• Experience creating and adapting content across formats (video, eLearning, instructor-led) and familiarity with authoring/creative tools.
• Ability to travel as needed and to manage training logistics and basic AV equipment setup.