SummaryAs a Licensed Optician at Oliver Peoples in Greenwich, CT, you will play a crucial role in leading the luxury retail store to success by building and maintaining a strong client following. You will consistently deliver an exceptional experience to exceed service and sales expectations, supporting the Store Manager in ensuring optical quality controls are in compliance.
Responsibilities- Maintain high standards of sales and service.
- Meet and exceed client service and sales standards by delivering an exceptional experience.
- Develop strong relationships with customers to build and maintain a strong client following.
- Guide customers in selecting frames and lenses suited for their lifestyle, wardrobe, RX, and price needs.
- Demonstrate accuracy in taking and recording measurements, adjusting and fitting eyewear, and executing all details.
- Ensure finished eyewear meets luxury retail standards of accuracy.
- Stay current on product knowledge and fashion trends to drive sales.
- Maintain presentation standards on the sales floor and back office.
- Maintain inventory controls.
- Understand and support all luxury retail policies and procedures.
- Train and mentor managers and associates.
- Support set-up and execution of all events.
- Exemplify Luxottica Retail vision, mission, and values; celebrate wins; lead by example.
Requirements- High School Diploma.
- State licensure or certification by a nationally-recognized opticianary association as an optician.
- 2+ years sales experience in the luxury service industry.
- Knowledge of current optical theory and practices.
- Natural ability in building a client following.
- Sales experience.
- Polished appearance.
- Strong written and verbal communication skills.
- Strong interpersonal skills.
- Resourceful and result-driven.
- Computer skills.
- Flexibility to work non-traditional hours including evenings and weekends.
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