Summary
The Licensed Optician delivers exceptional luxury retail service by assisting customers with frame and lens selection, ensuring optical quality and accuracy, and supporting store leadership to meet sales and client service standards. The role requires maintaining presentation and inventory standards, training staff, and participating in events while upholding brand values.
Responsibilities
- Provide expert guidance on frames and lenses based on lifestyle, prescription and budget needs.
- Take and record measurements and perform adjustments to ensure flawless fit and accuracy.
- Ensure finished eyewear meets luxury retail quality standards.
- Build and maintain a strong client following through relationship development.
- Support Store Manager with optical quality controls and store operations.
- Maintain sales floor and back office presentation and inventory controls.
- Stay current on product knowledge and fashion trends to drive sales.
- Train and mentor managers and associates and support event setup and execution.
Requirements
- High school diploma.
- State licensure or certification as an optician by a nationally recognized association.
- Minimum 2 years sales experience in the luxury service industry.
- Knowledge of current optical theory and practices.
- Strong written and verbal communication and interpersonal skills.
- Polished appearance and client service orientation.
- Computer skills and resourceful, result driven approach.
- Flexibility to work evenings and weekends.
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