Loss Prevention Investigator - Ala Moana

Summary

The Loss Prevention Investigator works on-site to prevent and investigate external and internal theft and fraud, supporting store safety and protecting people, products, and profits. This role reports to the Assistant Loss Prevention Manager and collaborates with the Loss Prevention team to support store operations and loss control efforts.

Responsibilities

• Maintain general safety of customers employees and the store
• Assess and assist in emergency situations
• Perform monitoring and surveillance to identify theft and fraud indicators
• Conduct internal and external investigations and document incidents
• Prepare reports for theft incidents merchandise recoveries accident investigations and audits
• Reduce and control inventory loss through audits and training
• Support and participate in store operations programs
• Respond to changes in direction or unexpected situations

Requirements

• Experience in Loss Prevention or Asset Protection
• Customer focused mindset
• Verbal and written communication skills
• Basic proficiency with computer software
• Investigative and conflict management skills
• Ability to work a flexible schedule based on store needs
• Ability to work on-site in assigned store