Loss Prevention Investigator

Summary

Responsible for preventing losses from external and internal theft and fraud by conducting investigations, surveillance, and reporting while supporting store safety and operations. Works on-site in the assigned store and reports to the Assistant Loss Prevention Manager. Requires flexibility to work varied store schedules and collaborate with store teams to protect people products and profits.

Responsibilities

• Maintain the general safety of customers employees and the store
• Assess and assist in emergency situations
• Perform monitoring and surveillance to identify theft and fraud indicators
• Conduct external and internal investigations and document incidents
• Prepare reports on theft incidents merchandise recoveries accident investigations and audits
• Reduce and control inventory loss through audits and training
• Support and participate in store operations programs

Requirements

• Experience in Loss Prevention or Asset Protection
• Customer focused mindset
• Strong verbal and written communication skills
• Basic proficiency with computer software
• Investigative and conflict management skills
• Ability to respond to changing directions and unexpected situations
• Willingness to work a flexible schedule based on store needs