SummaryAs a Luxury Brand Specialist at Harry Rosen Pacific Centre, you will lead by example in achieving sales goals and managing a designer brand or department. You will deliver product knowledge training, develop brand image, and build relationships with customers to create repeat clientele.
Responsibilities- Lead by example to achieve sales goals and manage a designer brand or department.
- Deliver product knowledge training to advisors and develop brand image.
- Engage in personal sales and holistic selling in-store, building relationships with customers.
- Prepare for appointments and client meetings by strategizing merchandise presentation.
- Communicate with buying and visual teams to ensure product inventory and brand spirit.
- Participate in and coordinate trunk shows.
- Inspire repeat exceptional customer experiences through consistent training.
- Demonstrate interest and ability to develop others.
- Focus on team building to achieve financial goals.
Requirements- Minimum of 3 years of retail sales experience, preferably in a luxury environment.
- Proven track record of meeting and exceeding sales goals and cultivating a loyal client base.
- Experience in various retail departments such as sportswear, footwear, accessories, and tailored clothing.
- Passion for inspiring repeat business through exceptional customer service experiences.
- Desire to participate in training initiatives and incorporate skills into daily activities.
- Interest in technology and its use in supporting retail customer service.
- Ability to work effectively as part of a team.
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