Luxury Retail Manager

As a Luxury Retail Manager at Harry Rosen in Vancouver, you will lead a team dedicated to providing a superior service experience to our discerning clientele. You will be responsible for driving customer loyalty and conversion by training your team to elevate both in-store and online customer experiences.

• Build and develop a team that recognizes their key role in delivering exceptional customer service.
• Champion the customer experience by focusing on long-term customer loyalty and conversion.
• Train and develop team members with a focus on performance improvement and tangible results.
• Execute business plans and company initiatives with strong business acumen in luxury retail.
• Foster a welcoming and inclusive environment that upholds our core values.

• 2+ years of retail experience with leadership capacity in managing a store or department.
• Proven track record of coaching and developing others.
• Experience in the retail industry, particularly in menswear, is preferred.
• Strong understanding of business plans and company initiatives.
• Passion for emulating and upholding core values in a diverse and inclusive environment.