SummaryAs a Luxury Style Advisor at Saks Fifth Avenue in Naples, you will act as a brand ambassador, building genuine connections with customers and offering personalized styling advice. You will work with your team to deliver tailored customer experiences and support a welcoming sales environment, focusing on creating fashionable looks that strengthen the customer’s bond with the brand.
Responsibilities- Proactively greet and welcome all clients throughout the store and within the department.
- Engage customers while building an authentic connection and offering personalized styling.
- Demonstrate selling and service behaviors that develop deep and lasting customer relationships.
- Promote store services and handle transactions smoothly.
- Assist customers across various store areas, including the sales floor and fitting room.
- Educate self and clients on merchandise, events, promotions, policy, and services.
- Drive loyalty by using product knowledge to enhance the customer experience.
- Operate as One House by assisting in operational tasks, maintaining the selling floor, and processing new receipts.
- Ensure audit compliance and Merchandise Protection Standards are met.
- Collaborate with store leaders and peers to meet goals and foster a positive team environment.
Requirements- Styling experience in luxury fashion and/or strong knowledge of trends and designer brands.
- Effective communicator with experience in creating meaningful connections with customers.
- Ability to maneuver around the sales floor, stockroom, and office and lift up to 30lb.
- Sales Associate or customer-focused experience preferred.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Technology proficiency and ability to operate a point-of-sale system.
- Motivated and results-driven with a proven ability to set and achieve sales goals.
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