Manager - Alterations - Fashion Valley

As an Alterations and Tailor Shop Manager at Fashion Valley, you will lead a team dedicated to providing exceptional customer service and high-quality alterations. You will be responsible for managing the shop's operations, ensuring that all work is completed to Nordstrom's standards.

• Teach, coach, and develop employees to deliver outstanding customer service.
• Identify, recruit, and hire top talent for the shop.
• Oversee alterations and tailoring to meet Nordstrom's guidelines and quality standards.
• Organize department workload to ensure timely completion of items.
• Educate employees on proper fit and shop procedures.
• Manage office and labor expenses efficiently.

• Previous experience in alterations or tailoring.
• Understanding of safe and proper equipment use in the shop.
• Strong communication skills with co-workers and customers.
• High level of ownership, accountability, and initiative.
• Ability to work a flexible schedule based on department and store needs.
• High school diploma or equivalent preferred.