Manager, Client Development

Summary

Brand ambassador and business leader responsible for driving boutique performance by coaching and managing teams, delivering elevated client experiences, and supporting the Boutique Director with business insights. Requires in-store presence to uphold image and operational standards while developing client relationships and local partnerships.

Responsibilities

• Coach and develop sales team through on-floor leadership and ongoing training
• Drive sales performance and monitor key performance indicators
• Create and maintain an elevated client experience for all clients
• Support Boutique Director with business reporting and critical knowledge
• Develop local client base through community involvement and partnerships
• Plan and represent the brand at social and seasonal events
• Foster a positive team culture focused on feedback and inclusion

Requirements

• Minimum 5 years of related experience
• Bachelor’s degree preferred
• Strong people leadership and communication skills
• Passion for client experience and luxury brand knowledge
• Ability to work late nights, weekends, and some holidays
• Ability to lift 15 lb
• Comfort working in a fast paced and dynamic environment