Manager Data Analytics Payments and Reporting

The Manager of Payment Analytics & Reporting is responsible for leading and developing a team of payment and reporting analysts to support Nordstrom's credit portfolio and payments business. This role involves overseeing payments analytics, driving and helping to prioritize data needs, and supporting credit and payments reporting to identify trends, opportunities, and potential risks. The Manager will collaborate with internal stakeholders and external partners to make recommendations that enhance customer experience and drive profitable growth. By leveraging data-driven insights, the Manager will inform business cases and strategic decisions, ensuring the company meets its objectives while effectively managing expenses and profitability.

• Lead, mentor, and develop a team of payment and reporting analysts, fostering a collaborative and high-performance culture.
• Oversee analytics related to effectiveness and profitability of payments initiatives.
• Collaborate with IT and data engineering teams to ensure data integrity and accessibility.
• Collaborate with cross-functional teams to align analytics initiatives with business strategies.
• Oversee the development and maintenance of comprehensive reporting tools and dashboards.
• Communicate complex analytical findings and recommendations to non-technical stakeholders.

• Bachelor's degree in Finance, Economics, Statistics, Data Science, Business Administration, or a related field. Master's degree preferred.
• 5+ years of experience in payment analytics and reporting, or related fields within the financial services or retail industry.
• Proficiency in analytical tools and programming languages (e.g., SQL, BigQuery, SAS, Python, R).
• Advanced analytical skills with the ability to interpret complex datasets.
• Excellent verbal and written communication skills.
• Demonstrated ability to lead, motivate, and develop a team towards achieving collective goals.