Summary
The Group Sales Manager leads a team of sales managers to drive customer and employee experience and achieve sales and profit targets. This role includes talent management, coaching, budgeting, merchandising analysis, and acting as manager in charge when required.
Responsibilities
- Lead motivate and retain a team of high performing employees
- Recruit select hire and onboard sales talent and certify Sales Consultants
- Communicate performance goals and coach managers to achieve sales customer people and event targets
- Recognize reward and develop performance plans for employees
- Manage expense and payroll budgets and review store profit and loss statements
- Develop talent and succession plans to retain key talent
- Assist GM with annual strategic planning focusing on customer and associate development
- Prepare and analyze weekly monthly and year to date merchandising inventory and scheduling performance
- Implement customer relationship management strategies including events luncheons and outreach
Requirements
- 4 years of experience in a similar capacity with 2 years in a supervisory role managing managers
- Proven track record of exceeding sales and profit targets
- Strong interpersonal skills with ability to manage relationships coach and handle confrontations
- Demonstrated leadership behaviors and ability to drive team sales results
- Experience with merchandising inventory analysis and budget management
- Ability to act as manager in charge and assume General Manager duties as needed
- Entrepreneurial mindset and ability to initiate change
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