Manager - Specialty Coffee

As the Manager of Specialty Coffee at Pentagon City, you will be responsible for leading a dynamic team to deliver exceptional customer service and drive business success. You will play a crucial role in coaching, mentoring, and ensuring the smooth operation of the unit.

• Complete a comprehensive Manager in Training program to effectively run a successful unit.
• Hire, train, manage, and motivate a team to consistently provide outstanding customer service.
• Support unit success by maintaining customer satisfaction, implementing store strategies, and ensuring compliance with company procedures.
• Manage productivity and control costs to enhance unit performance.

• 2+ years of experience in coffee bar management.
• Knowledge of fresh beverages and quality food, with a willingness to learn more.
• Passion for delivering exceptional customer service.
• Ability to thrive in a fast-paced environment and work a flexible schedule.
• Possession of a food handler’s card where required by local and state regulations.
• Strong communication and basic accounting skills.